gz50@co-chain.net Request return and authorization. Include your name, email ID, order number, proof of purchase (bill / receipt), date of purchase, reason for return, and photos of the product. The subject of the message is "return authorization".
Return & Exchange Policy
Return, exchange and refund policy：
We, eagegof, hope you are completely satisfied with your purchase. We are happy to accept the return and refund of new products with the original label. At eagegof, we have a 30 day return policy.Exchange & Refund Conditions:
1. The goods are not cleaned, worn or replaced. These items should have original labels.
If all the above conditions are met, you will be eligible for a refund or replacement. Send email to
Return address
Once your return request is authorized, please use the address given below to return the goods.
You will be responsible for paying your own transportation costs back to your project. Freight is not refundable. If you receive a refund, the return freight will be deducted from your refund.
The time required for replacement or return may vary depending on where you live. After the product is delivered, you will receive an email.
Refund
Once we receive your product, we will check it to make sure it is resolvable. If it is a resale condition, we will start refunding the original package within 2 working days. The refund amount will arrive at your PayPal within 4-5 business days from the start date.
Late or missed refund (if applicable)
If you haven't received the refund, first check your PayPal account. It may take a while before your refund is officially released.
Next, contact your bank. It usually takes some processing time before the refund is sent out.
If you have completed all these, but you still haven't received your refund, please contact us
sales4@bellasports.cn.
In case of product damage or wrong product
If you receive a damaged product or a wrong product, please don't worry, we can deal with it.
In this case, take a picture of the product. Please send an email to
sales4@bellasports.cn, with pictures and the following details:
Email ID
order number
Proof of purchase (bill / receipt)
Date of purchase
The theme is "received product damage / error". Our team willreply to your email within 2 working days. You do not need to bear the freight of this batch of goods.
If you decide to change your mind or if you decide to cancel the order, please email us within 2 hours after placing the order gz50@co-chain.net Contact us. Once the order is processed, we will not be able to cancel your order.
The product didn't arrive?
Product delivery may be delayed due to unforeseen events. If you do not receive your product within the specified time, it usually takes a long time to receive your product, please write to sales4@bellasports.cn , stating your name, email ID, order number, proof of purchase (bill / receipt) and date of purchase. The theme is "delivery delay". Our team will reply to your email within 2 working days. If your delivery time is longer than normal, we will immediately start a refund.
